STUDIO 6 HAIRCARE’S E-COMMERCE TERMS AND CONDITIONS
1. Welcome to Studio 6 Haircare
We're excited to have you join us at Studio 6 Haircare! By using our website studio6haircare.co.nz, you're entering into an agreement with us and agreeing to abide by these terms and conditions. These terms outline the rules and regulations for the use of Studio 6 Haircare's website.
2. Understanding Our Products and Services
a. Product Descriptions: While we strive for accurate product info, these terms clarify the legal details.
b. Pricing: Our prices are in New Zealand Dollars (NZD) and may change as needed, always aiming to provide you with the best value.
3. Seamless Ordering and Payments
a. Order Confirmation: We reserve the right to confirm or decline your order.
b. Payment: Upfront payment is required. Goods will ship once payment is secured.
4. Navigating the Delivery Process
a. Shipping Fees: Determined by your location and order size, details provided during checkout.
b. Delivery Times: While we strive for punctuality, please note that delays caused by third-party carriers are beyond our control.
5. Guaranteeing Your Satisfaction – Returns and Refunds
a. Returns Policy: Our policy is outlined separately below.
b. Refunds: Processed in accordance with our Returns Policy.
6. Protecting Your Privacy
a. Personal Information: Treated with care, outlined in our Privacy Policy.
b. Security: Exercise caution when sharing information.
7. Safeguarding Creative Content
a. Ownership: Seek permission before using or altering anything.
b. Use Restrictions: Enjoy our content responsibly. Respect guides our digital landscape.
Consumer Guarantees Act: Refunds and returns are available in accordance with the Consumer Guarantees Act. We will not offer refunds or returns on products that are ordered incorrectly or are not suitable for you.
Damaged or Faulty Products: In the event of receiving damaged or faulty products, we may require photos or the return of the item for investigation. Please note that initial postage costs and return costs will not be refunded, except in cases where the goods are found to be faulty.
Refund Process: Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
Contact Us: For inquiries regarding refunds or returns, please contact us at hello@studio6haircare.co.nz or phone 02102317218.